Shipping
In-stock orders usually dispatch within 24 to 48 hours. Final delivery timing depends on destination and the shipping method shown at checkout.
Help Center
Frequently Asked Questions
Clear answers before purchase. Use this page to understand shipping, sampling, returns, and order follow-up.
Returns
Unused sealed products can be returned within the policy window. If your order arrives with an issue, contact support first so the team can resolve it quickly.
Sampling
If you are choosing between scent families, start with the discovery journey before committing to a full bottle. It reduces hesitation and improves match quality.
Order Support
Once the order is dispatched, tracking details are shared by email. For fulfillment or delivery issues, the support page gives you a direct next step.